Refund Policy

At Legion Alpha, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refunds

Refunds are available within 14 days of the original purchase date. To qualify for a refund:

The item must be unused and in its original condition
The item must be returned in original packaging
Proof of purchase is required
The item must not be marked as final sale

We reserve the right to refuse refunds that do not meet these requirements.

Non-Refundable Items

The following items are not eligible for refunds:

Final sale or clearance merchandise
Custom, personalized, or special-order items
Gift cards
Items that have been used, damaged, or altered

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

If approved:

Refunds will be issued to the original method of payment
Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution

Shipping costs are non-refundable unless the return is due to our error or a defective item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. You may be required to provide photos and your order number so we can resolve the issue promptly.